Right click to download videoWhen we act as One Emerson, guided by One set of values, we will be able to completely deliver on our customer promise – Consider It Solved.
integrity
We are uncompromising in our honest and ethical behavior, which creates trusting relationships with one another, customers, suppliers, and communities.
guiding behaviors
- Acts as a role model and is seen as direct, truthful, and ethical.
- Follows through on commitments and makes sure others do the same.
- Takes personal responsibility for decisions, actions, and mistakes.
- Is not afraid to address difficult issues and supports others who do the same.
safety & quality
We are unwavering in our commitment to the highest standards of safety and quality for ourselves and our customers.
guiding behaviors
- Demonstrates personal commitment to a safety-and-quality culture.
- Pushes self and helps others to follow safety and quality standards.
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Identifies and addresses general root causes to safety and quality problems.
support our people
We attract, develop, and retain exceptional people in an inclusive work environment, where all employees can reach their greatest potential.
guiding behaviors
- Communicates clearly and frequently to promote transparency and understanding.
- Actively develops people through coaching, continuous feedback, and challenging assignments.
- Encourages and values the open expression of diverse ideas and opinions.
- Committed to making a positive impact on the communities where we live and work.
customer focus
We actively listen to our customers to deeply understand their needs and deliver the unique solutions that ensure their success.
guiding behaviors
- Attentively listens to customers to gain insight into their needs and responds with a sense of urgency.
- Builds and delivers solutions that meet or exceed customer expectations.
- Establishes and maintains effective relationships with end customers and business partners.
- Responsibly stewards the industry in addressing changing policies, practices, and trends in the marketplace.
continuous improvement
We constantly strive for improvement in all aspects of our business, guided by metrics, feedback, and our disciplined management process.
guiding behaviors
- Seeks ways to improve from small tweaks to complete reengineering.
- Extracts lessons learned from failures and mistakes.
- Consistently driven to identify and seize new opportunities for improvement.
- Monitors progress, solicits feedback, and questions the status quo.
collaboration
We work seamlessly across geographies, platforms, business units, and functions to fully leverage our unmatched breadth and expertise.
guiding behaviors
- Works proactively with others across the organization to establish and achieve common objectives.
- Understands that trust and support are two-way interactions, equally earned and given.
- Embraces diverse experiences, styles, backgrounds, and perspectives to get results.
- Builds strong formal and informal networks to facilitate the exchange of ideas, resources, and knowledge.
innovation
We passionately pursue new technologies, capabilities, and approaches to drive tangible value for our customers.
guiding behaviors
- Discovers meaningful opportunities through insights into customer needs.
- Takes and accepts risks by being a champion of creative ideas and unconventional points of view to drive progress.
- Accurately anticipates future trends and emerging technologies to act with agility.
- Creates competitive and breakthrough strategies that show a clear connection between vision and action.
Messages from Leadership
A message from David N. Farr
A message from Mike Train
Emerson Automation Solutions
A message from Bob Sharp
Emerson Commercial & Residential Solutions
